Returns & Exchanges

Due to the perishable nature of our fresh meal prep services, we cannot accept physical returns of food items. However, if your order is damaged or incorrect, we offer a full refund or credit to ensure you maintain your nutritional goals.

Return Process

• 1.
  Contact Support

  Email our customer care team within 24 hours of delivery with your order number and a brief explanation of the issue.

• 2.
  Submit Documentation

  Please provide clear photos of the packaging, labels, and the specific meals in question to help us verify the quality concern.

• 3.
  Resolution Review

  Our team will review your claim against our kitchen logs and delivery tracking to approve a replacement or refund within 48 hours.

• 4.
  Receive Credit

  Once approved, a refund will be issued to your original payment method or a credit will be applied to your next Macro Made Meals subscription.